(a) does not apply to Vuse e Liquids (including cartridges) or any other Vuse products, such as Vuse Skins and (b) your device or charger must have stopped working within twelve (12) months of purchase. (a) your device or charger must have been purchased in New Zealand or from either .nz or and (b) Refund Policy if you believe that you have purchased a damaged or defective product or received the wrong product.ĥ. (a) Satisfaction Guarantee if you have purchased a Vuse device or Vuse e Liquid from either .nz or, tried that Vuse device or Vuse e Liquid for fourteen (14) days, and decided that you are not 100% satisfied with it or (b) is in addition to, and does not limit, any additional rights you may have under consumer law, including the Consumer Guarantees Act 1993. (a) covers all new Vuse devices and chargers (this means that, if your device or charger stops working properly, even when that is a result of accidental damage, we’ll replace it free of charge) and (c) calling us on: 0800 897 369 (if you are calling from within New Zealand) or 1 800 413 805 (if you are calling from Australia) (b) emailing us at: you are in New Zealand) or you are in Australia) (a) writing to us at: BAT (New Zealand) Limited, P.O. If you have any questions about our Warranty, or you would like to make a claim under our Warranty, you can contact us by: (b) we believe that you should have confidence in your vaping experience. (a) we are sure that you will love your Vuse devices and chargers and This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service.This warranty (our Warranty) outlines the warranty that BAT (New Zealand) Limited ( BATNZ, we, our, or us) provides on all Vuse devices and chargers. Protected by issued and/or pending US and international patents. We strive to follow Web Content Accessibility Guidelines (WCAG) and use Accessible Rich Internet Applications (ARIA) specifications. If you have a question or comment about accessibility at JLI, please contact us.

is committed to providing accessible products and services. Nicotine is an addictive chemical.Ĭalifornia Proposition 65 Warning: This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. The sale of tobacco products to minors is prohibited by law. Food and Drug Administration and Centers for Disease Control and Prevention. All information presented on is in strict accordance with the regulations governing tobacco products established by the U.S. It is not intended as a consumer or commercial site. The Juul Labs corporate website is intended as an informational resource regarding the company, our mission, policies, and practices.

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